Contact the Veterans Health Care System of the Ozarks - Veterans Health Care System of the Ozarks
Attention A T users. To access the menus on this page please perform the following steps. 1. Please switch auto forms mode to off. 2. Hit enter to expand a main menu option (Health, Benefits, etc). 3. To enter and activate the submenu links, hit the down arrow. You will now be able to tab or arrow up or down through the submenu options to access/activate the submenu links.

Veterans Health Care System of the Ozarks


Contact the Veterans Health Care System of the Ozarks

Veterans Health Care System of the Ozarks offers a variety of health services to meet the needs of our nation's Veterans. For additional contact information you may also view our phone directory or A to Z List of Services. For Telecommunications Device for the Deaf (TDD) services, Dial 711.

Contacting a Patient

If you come to visit a patient, please see our maps for directions and parking locations. You may also wish to review our visiting hours and policies page.

If you would like to send a card, gift or flowers to a patient, the mailing address is:

Patient Name (Patient Room Number)
c/o VA Medical Center
1100 N College Avenue
Fayetteville, AR 72703

For the location of an inpatient or their phone number, dial the medical center at 479-443-4301 or 1-800-691-8387.

Telephone Care

Please contact our telephone care line if you need medical advice, have a question about your medication, or need to schedule a non-urgent appointment. Your location determines which number to use.

  • Within the Fayetteville metro area: 479-443-4301
  • Outside of the Fayetteville calling area:
    Toll-free 1-800-691-8387
  • If you are sick and wish to speak to a nurse, press 6.

Returning Combat Veterans

Schedule an Appointment

To schedule an appointment, please contact us at any of the numbers listed on our appointments page, or visit My HealtheVet.

Patient Representative

If you have a compliment, complaint, or other issue which you believe requires resolution, please contact one of our patient representatives. Their contact information is available on our customer service page.

Former Prisoners of War

Our Former Prisoners of War Advocate can provide special assistance to former POWs. Contact Paul Mincy, LCSW, at 479-443-4301, ext. 65065, or visit room L109-21 in the medical center.

Compensation and Pension

To speak with someone in compensation and pension, call the medical center at 479-443-4301 (or 1-800-691-8387).

Release of Information

If you need to get information from your medical records, please contact our Release of Information Office.

Inquiry Routing and Information System

VA has established an inquiry routing and information system (IRIS) which provides answers to frequently-asked questions. You may also use this system to submit a comment, question, or concern.

News Media

Members of the news media should contact our Public Affairs Office at (479) 443-4301, ext. 65217.


To report problems with this website, please contact the Webmaster.


Veterans Health Care System of the Ozarks
Main Line: 479-443-4301
Toll Free: 1-800-691-8387

For Current Appointments

Patient Advocates
Building 1, 1st floor, Rooms 129 & 131

Wanda Shull
Public Affairs Officer
479-443-4301 Ext. 65127