Veterans Health Care System of the Ozarks
The VHSO attempts to maximize time spent visiting with inpatients. Whenever possible and medically appropriate, the nurse will coordinate special visiting arrangements to meet patient and family needs. Generally, out of respect and privacy for Veterans in multi-bed rooms, no more than two visitors at a time are allowed to visit a patient on the ward. Visiting is at the discretion of the charge nurse and based on the needs of the patient, unless this visitation infringes on other patients rights, safety, or is medically or therapeutically contraindicated. Family and visitors are not allowed to stay overnight in multi-bed wards.
Visiting hours are based on the needs of the patient, and visitors are encouraged to discuss any special visiting needs with the unit's head nurse. Whenever possible and medically appropriate, the nurse will coordinate special visiting arrangements to meet patient and family needs.
If you are unable to visit a patient personally, you may call the patient or send a card or gift.
Number of Visitors
A patient in ICU may receive no more than two visitors at a time.
Food and Beverages
Visitors may not bring food or beverages to patients without authorization from unit physicians or nurses.
Children Under 12 Years of Age
Children under 12 may not visit inpatients. Unless otherwise specified by a physician or charge nurse, inpatients may visit with younger children in the waiting rooms provided by the elevator lobbies.
In extreme circumstances, children under 12 may visit with the permission of the physician and the charge nurse. An adult must accompany children at all times.
Members of the clergy are welcome to visit patients who are members of their particular parish at any time at the invitation of the Veteran parishioner and the discretion of the medical staff. Coordination for visitation may be made through the Chaplain Service at 479-443-4301 ext 65122.
For the health and well-being of a patient, the attending physician may limit, restrict, or deny visitation. We apologize for any inconvenience when this occurs, and appreciate your understanding that it may be medically necessary.
Please refer to our page regarding parking at our facility.
VA General Visitation Policy
The medical center respects the patient's right to make decisions about his or her care, treatment and services, and to involve the patient's family in care, treatment, and services decisions to the extent permitted by the patient or surrogate decision-maker. "Family" is defined as a group of two or more persons united by blood, or adoptive, martial, domestic partnership, or other legal ties. The family may also be a person or persons not legally related to the individual (such as significant other, friend or caregiver) whom the individual considers to be family. A family member may be the surrogate decision-maker, as defined in VHA Handbook 1004.02, if authorized to make care decisions for the individual, should he or she lose decision-making capacity or choose to delegate decision making to another. The medical center allows a family member, friend or other individual to be present with the patient for emotional support during the course of stay. The medical center allows for the presence of a support individual of the patient's choice, unless the individual's presence infringes on other's rights or safety, or is medically or therapeutically contraindicated. The individual may or may not be the patient's surrogate decision-maker or legally authorized representative. The hospital prohibits discrimination based on age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation, and gender identity or expression.